Privacy policy

Last updated: February 26, 2026

My Keepsake Store is operated by Vadym Voloshchuk, a sole trader registered in the Czech Republic (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website or use our services.

By using our Services, you agree to this Privacy Policy.

1. Data Controller

The data controller responsible for your personal information is:

My Keepsake Store

Email: info@mykeepsake.store

Address: Sazovicka 479/19, Czech Republic

2. Information We Collect

We may collect the following types of personal data:

Name and contact details (email, address, phone)

Order and transaction information

Account login details (if account created)

Customer support messages

Device and browser data

IP address and approximate location

Website activity and analytics data

Payment details are processed securely by payment providers. We do not store full card numbers.

3. How We Collect Data

We collect information:

directly from you when placing an order or contacting us

automatically through cookies and analytics tools

from service providers such as payment and shipping partners

4. Legal Basis for Processing (EEA/UK Users)

We process personal data only where permitted by law, including:

performance of a contract

compliance with legal obligations

legitimate business interests

your consent (where required)

5. How We Use Your Information

We use your data to:

process and deliver orders

provide customer support

manage your account

prevent fraud

improve our website and services

send marketing communications (only where allowed)

comply with legal requirements

6. Sharing Information

We may share your data with trusted service providers, including:

Shopify (store platform)

payment processors

shipping carriers

analytics providers

IT and hosting providers

legal authorities if required by law

We do not sell personal data.

7. Shopify Platform

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell products. Shopify processes personal data on our behalf to operate the store, process payments, and maintain security.

More details:

https://privacy.shopify.com

8. International Transfers

Your data may be transferred outside your country, including to countries that may not provide the same level of data protection. Where required, such transfers rely on approved safeguards such as Standard Contractual Clauses.

9. Cookies

We use cookies and similar technologies for:

website functionality

analytics

performance

personalization

advertising

You can control cookies through your browser settings.

10. Data Retention

We keep personal data only as long as necessary to:

fulfill orders

meet legal obligations

resolve disputes

enforce agreements

Retention periods vary depending on legal and operational requirements.

11. Security

We implement reasonable technical and organizational safeguards to protect your personal data and continuously work to maintain appropriate security measures.

12. Children’s Privacy

Our services are not intended for children. We do not knowingly collect personal data from minors.

13. Your Rights

Depending on your location, you may have rights to:

access your data

correct data

delete data

restrict processing

object to processing

data portability

withdraw consent

To exercise rights, contact us at: info@mykeepsake.store

If we cannot fulfill a request due to legal requirements, we will explain why.

14. Complaints

If you are located in the EEA or UK, you may contact your local data protection authority if you believe your rights have been violated.

15. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

16. Contact

For any privacy-related questions: